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A758 Owner’s Guide Chapter 3: Using the Printer
September 1999 46
Knife Does Not Operate
Problem/Symptom Possible Causes What To Do
Receipt is not cut. Paper is jammed.
The printer has a knife but
the firmware is not
configured for a knife.
All other problems.
Open the receipt cover, inspect the
knife, and clear any jammed paper.
Enable the knife option by
reconfiguring the printer. See
“Configuring the Printer” in this
document.
Contact a service representative.
- Owner’s Guide 1
- Legal Notices 2
- A758 Owner’s Guide 3
- September 1999 3
- Contents 4
- Chapter 1: About the Printer 7
- Introducing the A758 Printer 8
- Standard Features 9
- Thermal Receipt Printer 10
- Impact Slip Printer 10
- Connectivity Options 11
- Impact Slip Printer Options 11
- Model Identification Key 12
- Chapter 2: Setup Guide 13
- Unpacking the Printer 14
- Choosing a Location 15
- Remove the Packing Restraints 16
- Connecting the Cables 18
- Cash Drawer Cables 19
- Power Supply Cable 19
- Loading Receipt Paper 20
- Testing the Printer 22
- Chapter 3: Using the Printer 24
- Printer Controls 25
- Changing the Receipt Paper 26
- Replacing the Ribbon Cassette 27
- Printing on Forms or Checks 29
- PAY TO THE 30
- ORDER OF 30
- ENDORSE HERE 31
- Check Flip 33
- Window Door 33
- Printer Configuration 36
- Configuring the Printer 37
- Communication Interface 39
- Diagnostic Modes 39
- Receipt Test Mode 40
- Slip Test Mode 40
- MICR Test Mode 41
- Check Flip Test Mode 42
- Emulation/Software Options 43
- Hardware Options 43
- Knife Option 44
- Paper Low Sensor 44
- Printhead Resistance 44
- MICR Option 44
- Check Flip Option 44
- Basic Troubleshooting 45
- Printer Beeps 46
- Printer Will Not Print 47
- Poor Forms Print Quality 49
- Poor Receipt Print Quality 50
- Knife Does Not Operate 52
- Other Serious Problems 53
- Returning a Printer 54
- September 1999 50 56
- Ordering Thermal Paper 57
- Ordering Parts and Supplies 58
- Ordering Communication Cables 59
- Forms Specifications 59
- Check Specifications 59
- Ordering Ribbon Cassettes 60
- Ordering Extended Slip Tables 61
- Ordering Documentation 61
- September 1999 56 62
- Functional Description 63
- Slip Forms - Recommendations 64
- Standard Receipt Features 66
- Character Sets 67
- Graphics 67
- Bar Code Fonts 67
- Optional Features 68
- Reliability 69
- Certifications 70
- Temperature and Humidity 71
- Electrical 71
- Slip Media 72
- Receipt Media 72
- Migration 73
- Performance Requirements 74
- Slip Throughput 75
- Character Format 76
- Receipt Printing 77
- September 1999 73 79
- Receipt Throughput: 80
- Partial Cut Knife 80
- Receipt Paper Low: 81
- Interface Description 82
- September 1999 77 83
- Power Requirements 84
- Electrical Interfaces 84
- Switch Settings 85
- Code Page 437 86
- Code Page 850 87
- Code Page 852 88
- Code Page 858 89
- Code Page 860 90
- Code Page 863 91
- Code Page 865 92
- Code Page 866 93
- Dimensions and Weight 94
- September 1999 89 95
- Communication Overview 96
- RS-232C Interface 97
- RS-232 Communications 98
- XON/XOFF Protocol 99
- DTR/DSR Protocol 99
- Connector Pin-outs 100
- Power Connector 101
- Cash Drawer Connector 101
- Parallel Interface 102
- Chapter 7: Programming Guide 103
- Command Conventions 104
- List of Commands and Location 105
- By Function 109
- Print Characteristic Commands 111
- Graphics Commands 112
- Status Commands 112
- Barcode Commands 113
- Page Mode Commands 113
- Macro Commands 113
- MICR Check Reader Commands 113
- Check Flip Commands 114
- User Data Storage Commands 114
- Flash Download Commands 114
- Comparison to A756 115
- Comparison Chart 117
- Command Descriptions 118
- Close Form 119
- Open Form 119
- Perform Full Knife Cut 119
- Perform Partial Knife Cut 120
- Generate Tone 120
- Return Home 120
- Initialize Printer 121
- Set Slip Paper Eject Length 121
- Bit Function 123
- Set Slip Paper Waiting Time 124
- Select Slip Station 125
- Select Cut Mode and Cut Paper 125
- Select Receipt Station 126
- Print Test Form 126
- Print and Feed Paper One Line 127
- Print and Eject Slip 127
- Print and Carriage Return 127
- Extra Dot Rows 129
- Set Line Spacing to 1/6 Inch 130
- Set Line Spacing 130
- Print and Feed Paper 130
- Reverse Feed 132
- Horizontal Tab 133
- Set Column 133
- Set Horizontal Tabs 135
- Set Relative Print Position 135
- Select Justification 137
- Set Left Margin 138
- Set Printing Area Width 139
- Select Pitch (Column Width) 141
- Select Print Modes 142
- Select Double Strike 146
- Cancel Double Strike 147
- Select or Cancel Italic Print 147
- Select Character Code Table 148
- Select Character Size 149
- Summary of Rotated Printing 151
- September 1999 148 154
- Define Downloaded Bit Image 156
- Print Downloaded Bit Image 158
- Batch Mode 161
- Status Byte (RS-232C) 162
- Value of 164
- ASC Hex Dec 164
- ASCII HEX 169
- Real Time Commands 170
- Auto Status Back 177
- Bar Code Commands 181
- Print Bar Code 182
- Select Bar Code Width 184
- Print Data in Page Mode 186
- Select Page Mode 186
- Select Standard Mode 187
- Execute Macro 193
- MICR Commands 194
- Modifiers 195
- Selector Comments 195
- Status Status Byte Value 198
- Bits within Byte 201
- Check Flip Command 203
- Flash Allocation 206
- Erase User Flash Sector 207
- Get Firmware CRC 209
- Return Microprocessor CRC 210
- Erase the Flash Memory 210
- Return Main Program Flash CRC 210
- Erase Selected Flash Sector 210
- Reboot the Printer 211
- A758 Owner’s Guide Index 212
- September 1999 206 212
- September 1999 207 213
- September 1999 208 214
- September 1999 209 215
- September 1999 210 216
- A758-D100 189-9200246 A 217
- © 1999 AXIOHM 217
- Printed in U.S.A 217
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