BD20-1440-AIssue BAugust 1998NCR 7193 Thermal ReceiptPrinter Service Guide
Chapter 1: About the 7193 Printer 7193 Service GuideAugust 19984
7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 5Chapter 2: Installing the PrinterWhat Is in the Box?The following items are packed in
Chapter 2: Installing the Printer 7193 Service GuideAugust 19986Choosing a LocationThe 7193 is compact and requires little counter space. It may even
7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 7Note: Switch #1 is used to toggle between regular communication with the host comput
Chapter 2: Installing the Printer 7193 Service GuideAugust 19988RS-232C Switch SettingsUse the DIP switches to set the RS-232C parameters and the Data
7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 9Parallel Switch SettingsWhen switch 1 is set to Off, the printer is on-line and ready
Chapter 2: Installing the Printer 7193 Service GuideAugust 199810LCSIO (RS-485) Switch SettingsFor printers using the LCSIO (RS-485) interface, the DI
7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 11Connecting Cash Drawer CablesThe cash drawer option is available with RS-232C interf
Chapter 2: Installing the Printer 7193 Service GuideAugust 199812Connecting Communication and Power CablesModels receiving power from the host compute
7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 13Parallel Models
The product described in this book is a licensed product of NCR Corporation.It is the policy of NCR Corporation (NCR) to improve products as new techn
Chapter 2: Installing the Printer 7193 Service GuideAugust 199814Turning On the PrinterNote: On models receiving power from a power supply, the print
7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 15Testing the PrinterRun this test to check the printer. The test prints the settings
Chapter 2: Installing the Printer 7193 Service GuideAugust 199816
7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 17Mounting the Printer on a WallUse the wall-mount kit to mount the printer vertically
Chapter 2: Installing the Printer 7193 Service GuideAugust 199818
7193 Service Guide Chapter 2: Installing the PrinterAugust 1998 19Mounting the Power Supply on a WallThe power supply comes with a wall-mount kit to m
Chapter 2: Installing the Printer 7193 Service GuideAugust 199820
7193 Service Guide Chapter 3: DiagnosticsAugust 1998 21Chapter 3: DiagnosticsThe following diagnostic tests are available for the 7193:• Level 0 Diagn
Chapter 3: Diagnostics 7193 Service GuideAugust 199822Level 1 DiagnosticsLevel 1 Diagnostics (setup mode) allow you to change the settings for various
7193 Service Guide Chapter 3: DiagnosticsAugust 1998 23Setting Data Error and Data Buffer optionsThis function allows you to select the handling of da
7193 Service Guide ContentsAugust 1998 viiContentsChapter 1: About the 7193 Printer 1Models...
Chapter 3: Diagnostics 7193 Service GuideAugust 199824Setting Printhead ResistanceThis function allows you to change the setting for the printhead res
7193 Service Guide Chapter 3: DiagnosticsAugust 1998 25Setting Default Lines per InchThis function allows you to set the default for lines per inch to
Chapter 3: Diagnostics 7193 Service GuideAugust 199826Setting Partial Cut DistanceThis function allows you to change the length of the partial knife c
7193 Service Guide Chapter 3: DiagnosticsAugust 1998 27Setting the 7150 Response ModeThis function allows you to set the 7193 to respond as an NCR 715
Chapter 3: Diagnostics 7193 Service GuideAugust 199828Ignoring/Using the Carriage ReturnThis function allows the printer to ignore or use the Carriage
7193 Service Guide Chapter 3: DiagnosticsAugust 1998 294. Turn the power back on to enter the settings into the EEROM and enable the DataScope Mode.On
Chapter 3: Diagnostics 7193 Service GuideAugust 199830Testing Receipt PrintingThis function allows you to select various print tests. You can also tes
7193 Service Guide Chapter 3: DiagnosticsAugust 1998 31Level 2 DiagnosticsLevel 2 diagnostics run during normal printer operation. When the following
Chapter 3: Diagnostics 7193 Service GuideAugust 199832
7193 Service Guide Chapter 4: TroubleshootingAugust 1998 33Chapter 4: TroubleshootingThe 7193 printer is a simple, generally trouble-free printer, but
Contents 7193 Service GuideAugust 1998viiiChapter 4: Troubleshooting 33Operator Panel Lights...
Chapter 4: Troubleshooting 7193 Service GuideAugust 199834Field Effect Transistors (FETs))Field Effect Transistors (FETs) are located on the PC board
7193 Service Guide Chapter 4: TroubleshootingAugust 1998 35Operating ProblemsThe tables in this section aid in determining the cause of printer malfu
Chapter 4: Troubleshooting 7193 Service GuideAugust 199836Problem Possible Causes What To DoKnife Does Not OperatePaper jam. Open the receipt cover, i
7193 Service Guide Chapter 4: TroubleshootingAugust 1998 37Electronic ProblemsProblem Possible Causes What To DoPower Voltage tooLow/HighImproper conn
Chapter 4: Troubleshooting 7193 Service GuideAugust 199838time, cleaning the printhead with cotton swabs and rubbing alcohol will not be ofmuch benefi
7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 39Chapter 5: Disassembling and Reassembling the PrinterThis chapte
Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199840Removing the Receipt Cover1. Turn off the host system or unplug t
7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 41Note: The platen cannot be replaced on knife units. The receipt
Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199842Removing the Print Mechanism and PC Board AssemblyCaution: Elect
7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 434. Turn the printer on its rear wall and loosen and remove the #
7193 Service Guide ContentsAugust 1998 ixAppendix B: Ordering Paper and Supplies 59Ordering Thermal Paper...
Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199844Separating the Print Mechanism and PC Board Assembly1. Remove the
7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 45Disconnecting CablesSee the illustration on the facing page for
Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199846Disassembling the Print MechanismThe following subassemblies and
7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 47Replacing the Knife Assembly1. Place the left knife support over
Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199848Removing the PrintheadCaution: Eectrostatic Discharge may damage
7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 49Replacing the PrintheadThe mechanism should be facing you with t
Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199850Replacing the Knife Motor1. Replace the knife motor by placing it
7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 51Replacing the Switches1. For each switch, reattach the faston te
Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199852Disassembling the PC Board AssemblyDisassembling the PC board ass
7193 Service Guide Chapter 5: Disassembling and Reassembling the PrinterAugust 1998 53Replacing the Print MechanismReplacing the PC Board Assembly on
Contents 7193 Service GuideAugust 1998x
Chapter 5: Disassembling and Reassembling the Printer 7193 Service GuideAugust 199854Replacing the Print MechanismSee “Removing the Print Mechanism an
7193 Service Guide Appendix A: SpecificationsAugust 1998 55Appendix A: SpecificationsFeaturesInterfacesRS-232C, Parallel, LCSIO Version of RS-485Memor
Appendix A: Specifications 7193 Service GuideAugust 199856Power RequirementsThe 7193 printer receives power either from the host system (integrated) o
7193 Service Guide Appendix A: SpecificationsAugust 1998 57Printing SpecificationsSpeed1020 Lines per MinuteNoise Level50 dBA (ISO 7779)PrintheadDirec
Appendix A: Specifications 7193 Service GuideAugust 199858Density of Receipt Print LinesWhen the 7193 prints high density print lines (text or graphic
7193 Service Guide Appendix B: Ordering Paper and SuppliesAugust 1998 59Appendix B: Ordering Paper and SuppliesOrdering Thermal PaperThe 7193 requires
Appendix B: Ordering Paper and Supplies 7193 Service GuideAugust 199860
7193 Service Guide Appendix C: KitsAugust 1998 61Appendix C: KitsThe available service kits are listed in this section. See the Parts Identification M
Appendix C: Kits 7193 Service GuideAugust 199862Knife Switch Kit189-9940610 Micro SwitchScrewPrinthead Kit (Speed)189-9940850 PrintheadScrewSmall Part
7193 Service Guide Appendix D: ConnectorsAugust 1998 63Appendix D: ConnectorsPower ConnectorThe following illustration shows the power cable connector
7193 Service Guide Chapter 1: About the 7193 PrinterAugust 1998 1Chapter 1: About the 7193 PrinterThe 7193 thermal receipt printer is fast, quiet, and
Appendix D: Connectors 7193 Service GuideAugust 199864RS-232C 25-Pin to 9-Pin Cable DiagramNote: This information is provided for testing and trouble
7193 Service Guide Appendix D: ConnectorsAugust 1998 65Parallel ConnectorThe following illustration shows the Parallel communication connector and pin
Appendix D: Connectors 7193 Service GuideAugust 199866Powered from Power SupplyThe cable serves only as a communication cable.Cash Drawer ConnectorsTh
7193 Service Guide Appendix E: CommandsAugust 1998 67Appendix E: CommandsThe commands control all operations and functions of the 7193 printer, from s
Appendix E: Commands 7193 Service GuideAugust 199868Printer Function CommandsThese commands control the following basic printer functions and are list
7193 Service Guide Appendix E: CommandsAugust 1998 69Printer Function CommandsHex Code Command1B 61 nAlign Character Positions1B 63 34 nSelect Sensors
Appendix E: Commands 7193 Service GuideAugust 199870Graphics CommandsThese commands print graphics data and are listed in numerical order of their Hex
7193 Service Guide Appendix E: CommandsAugust 1998 71Real Time CommandsHex Code Command1D 03 nReal Time Request to Printer, GS Sequence1D 04 nReal Tim
Appendix E: Commands 7193 Service GuideAugust 199872
7193 Service Guide IndexAugust 1998 73Index—7—7150 response mode, 277193 printercleaning, 3clearance, 6description, 1dimensions, 6, 56disassembling, 3
Chapter 1: About the 7193 Printer 7193 Service GuideAugust 19982FeaturesAll models come with the following features:• Drop-in paper loading which does
Index 7193 Service GuideAugust 199874Disassembly, 39disassembling PC board assembly, 52disassembling print mechanism, 46disconnecting cables, 45discon
7193 Service Guide IndexAugust 1998 75Level 2 diagnostics, 31Level 3 diagnostics, 31Lines per inch, default, 25Locationchoosing, 6clearance, 6—M—Model
Index 7193 Service GuideAugust 199876Reliability, 55Repacking printer, 5RS-232C interfacecommunication cable diagrams, 64communication connector and p
BD20-1440-A Issue B 0898 NCR is the name and mark of NCR Corporation© 1997 NCR CorporationPrinted in U.S.A.
7193 Service Guide Chapter 1: About the 7193 PrinterAugust 1998 3book for instructions on replacing the printhead. See “Cleaning the Printer” later i
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